Shipping Policy 📦

At Time to Thrive, we carefully prepare every order ourselves, so please allow a little time for us to print, pack and get your product ready for its journey to you.

Processing Your Order

Orders are usually processed and dispatched within 3–5 working days of your order being placed.

As a small business, our products are prepared to order, and we want to make sure each one is carefully checked, packed and ready before it leaves us. During particularly busy periods, such as Christmas, processing times may be slightly longer. If this happens, we will do our best to keep you informed.

Delivery

Once your order has been dispatched, it will be sent using Royal Mail 2nd Class Large Letter.

Royal Mail currently gives a delivery aim of approximately 2–3 working days for 2nd Class mail. Please note that this is a delivery aim rather than a guaranteed timeframe.

This means you should generally allow approximately 5–8 working days from placing your order to receiving your box, although your order may arrive sooner.

Please remember that weekends and bank holidays may affect delivery times.

Subscriptions

If you have chosen a monthly subscription, your subscription will continue to provide you with a new product each month.

We aim to prepare and send your monthly product around the same time each month as when you originally placed your subscription order. This helps keep your deliveries consistent and means you can look forward to your next product arriving around the same time each month.

Please allow 3–5 working days for preparation and dispatch, followed by Royal Mail's usual delivery time.

Delivery dates may occasionally vary due to weekends, bank holidays, postal delays or other circumstances outside of our control.

Where We Deliver

We currently ship within the UK.

If you have any questions about delivery to your area, please get in touch before placing your order.

Delays & Missing Orders

Once your order has been dispatched, it is in the care of Royal Mail. While we cannot control delays within the postal service, please contact us if your order hasn't arrived within a reasonable timeframe and we will do our best to help.

If your order appears to be significantly delayed or missing, we may need to contact Royal Mail and follow their claims process. Royal Mail advises that claims for delayed 2nd Class items may become eligible after the due date plus 10 working days.

A Little Note From Us 💛

As a small, independent business, every order is prepared with care. Thank you for supporting Time to Thrive and for allowing us a little time to make sure your product is ready to arrive safely and ready for some exciting learning!

Thank you for your patience and for supporting our small business. 🌱